Disappointing Experience, Won’t Be Back I’ve been a regular customer at Media Markt for years, purchasing everything from TVs and smartphones to printers and e-scooters. However, today marked the end of my loyalty. I went in to buy a Samsung smartwatch, which was clearly marked at €299. The only available options, however, had pre-installed screen protectors—an additional €10 cost that I didn’t want. When I asked if I could buy one without the protector, the staff member simply shrugged and said, "It’s only €10." I reiterated that I didn’t need or want it, but all I got was another shrug and no alternative offered. Frustrated, I left the store and ended up purchasing directly from Samsung online. This isn’t the first time I’ve encountered this issue. Media Markt seems to pre-install protectors on a range of devices—phones, watches, tablets—forcing customers to pay for something they might not even want. It feels like an underhanded tactic to squeeze extra money out of people, and it’s just not right. I like to choose what I’m paying for, and Media Markt has taken that choice away. For that reason, I won’t be shopping here again.