I would give NO stars if possible. This company is undependable and has horrid customer service policies. They send one shipment to wrong address - no apologies, no refund. They missed shipping details (and since I am in Ecuador, those deadlines are crucial), they send products I didn't order through DHL and cost me hundreds of dollars in shipping. THe loast order, they got completely worng, refused to return them for refund until I got manufacturer involved. No one every apologized except for my Perceived PRblems. No one acnowleges errors. The owner is a jerk. I just spent $400 returning products I did not order via various International Shipping services. and although Hollister strong armed them into refunding me for the incorrect products, I'm still out the shipping.Prices are good, service, web site and attitufe suck.