Customer service is not great. If you need tech support you're not going to get it. They don't care about if you're safe or healthy. I hate medtronic with a passion after today. As soon as I can I'm either switching to omnipod5 or I'm going back to insulin shots. They really don't care if your pump works right. I had to try to troubleshoot it myself because no one helped me.....no one. They said if I had the problem again to call back later after I told them I spent over 6 hours not getting any bolus corrections and no one could tell me why. They really don't care if you live or die or end up in the hospital.