Many problems ordering supplies. Was told everything was on auto reorder by customer service. They would only send me reservoirs but never insets when they said everything was on reorder. Last order tried charging me over 1700 for supply’s. Spoke to customer servers told them I have letters and emails from my insurance company that everything was covered . Person on phone said they can’t do anything I would just have to send to insurance every time and be reimbursed. I would not recommend them to anyone. Very unprofessional costumer service . I have never had problems before had an insulin pump for over 10 years. I’m not sure if they just don’t care anymore or are just that greedy .