Horrible business to deal with, sent me my back up order that I didn't want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn't left the warehouse, I told them I didn't want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway and charged me for it,I then decided I didn't want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they've tried doing all the above with the back up order I sent back, now I'm dealing with the last 3.85 cents they are trying to rip me off with. It's pathetic! Will never deal with them again