“Horrible business to deal with, sent me my back up order that I didn't want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn't left the warehouse, I told them I didn't want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway and charged me for it,I then decided I didn't want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they've tried doing all the above with the back up order I sent back, now I'm dealing with the last 3.85 cents they are trying to rip me off with. It's pathetic! Will never deal with them again”
“We ordered the $300+ Starter pack initially we were really excited about this product. The values that they stand for. But after I did some research about how much you’re actually supposed to spend each month this was no longer available option for us. On October 12 when we had signed up. I reached out to our rep to say I wanted to cancel that. This really wasn’t going to be the best fit for us yet. this company is more like a GNC than some thing I could actually use on regular basis. Who buys hundreds of dollars every month and cleaning supplies? We were excited about the meat options, but it’s an additional subscription which doesn’t make any sense at all. So we called their customer. Service line will need to be told we had to fill out some paper and send it back to them to cancel our services. We did that on the 12th yesterday on the 14th. Our rep reached out to us to let us know that they had shipped our package Now what am I supposed to do? I will not pay for return shipping on a package. I told them not to ship. I disputed this with my credit card company, and I filled out a complaint with the Better Business Bureau as well. Sad way to treat patriots.”
