Honestly, not the worst. I got a Julien Baker vinyl and got it before one I ordered two days earlier from an actual label. They even were incredible with canceling an order I had placed accidentally while checking the validity of a promo code I had. What a lot of these reviewers that are giving them a bad review fail to understand is that they buy from the labels and resell. If the labels’s disturbers run out, that puts your order in back order. Granted, the ones that didn’t receive their stuff at all and not receiving a refund baffle me. My accidental purchase happened a little over a week ago (I’m writing this in the 15th of November) and they took care of it with the label within 24 hours.