Terrible service. Ordered something around the hollidays, and did not receive it for weeks. Followed up in early January and was told they were having issues with the production company, but would ship it as soon as it was available. and had no estimate of when that would be I asked how they charged my credit card when they knew it was out of stock. Got a snotty answer that a company can do that, but they did not seem to connect the fact that that is fraudulent; and they never followed up with offering refund, alternative etc. So tracked down the owner on Linked iin and wrote to him, just now, see if he responds. And all their customer service is by email, but I tracked down a phone number. All they do is take messages and say you will get an email response in 102 business days.