I'm only giving this site two stars because I did actually receive a vinyl album from them in good time and it was at a good price. The other one I ordered, however, was a different story. I ordered "In Flames - Reroute to Remain (Remaster 2023/2LP/Trans Red)" from them on 3/2/2024. This was marked as "in stock" when I ordered it. On 3/13, I noticed there was no movement at all on the item, so I emailed them asking about the status. I went back to the site and located the album I purchased and sure enough, it showed as "in stock." So what was the issue? They replied back on the same day (props for that, at least), saying "We apologize for the delay in shipping your Reroute To Remain vinyl record order. Unfortunately, we've encountered some unforeseen processing issues and currently don't have an estimated ship date. In some cases, updates may not be available until your order ships, at which point you'll receive a notification." Ok.. but you have it as in stock.. is it the same stock? Did you offer me a replacement? A discount? Nothing. Just generally dismissive and a "you'll get it when you get it" attitude. I waited a few weeks and emailed again on 4/10/2024, thinking I might get a different answer from someone different. Nope. Same answer, pretty much and same attitude. I canceled my order soon after. I don't care if they have a lot of music that I like at good prices. If you let companies get away with treating people like this, they'll normalize bad behavior and that's the last thing we need in these times. I've unsubscribed to their email. I'd rather pay more to get the actual item than to donate to some vapor media that will never arrive. This is what I get for trying to support other online sellers besides Amazon.. if Amazon did what they did, they would have more than made up for it somehow.