I ordered 9 vinyls. Got an email saying my vinyls had been shipped and would arrive on Saturday. Today is Wednesday. No big deal. Open the vinyls I had ever so patiently been waiting on and something didn't seem right. I received 13 vinyls and only 3 of which I ordered. 3!! The rest were completely off the wall and not even close to what I had wanted. I called the number and am welcomed with a cold "Hello." No introduction at all. I thought I had called somebodys home. I gave the lady my order information and was told that all problems will be dealt with in email and I should expect an email within 1-2 days. Asked if I needed anything else and that was it. Didn't ask any other questions. I spent quite a bit of money and I am so unhappy. I hope they fix this mess.