The order, which was difficult to find a way to do from the USA, was not good. It is difficult to use, poorly positioned on the caddy, and cheaply made—not worth quarter of what i paid for it. The sand holder that I bought with the caddy is also a piece of garbage. It broke easily riding low on the caddy because it was cheap and thin plastic—totally inappropriate for its function. I have come to realize that there is no easy way to repair anything that might go wrong. Shipping to Australia is a ridiculous option. To put it bluntly, I am sorry that I purchased a product so difficult to use and one with shoddy add-ons. Finally, I do not do market research for you. Surveys are a waste of my time. I don't work for you. This whole experience to date has been a waste of time and money. I wonder if you think I will be likely to recommend your product or your company to anyone? jehrenre@uno.edu