MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,146 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent response to request for help”

Helpful Report

Posted 1 week ago

“Customer Service is outstanding. I lost my remote and a new one was shipped right away. Then the club found my original remote, so I requested a return. Without question they sent an RMA and refunded my payment. Michelle was in constant contact with me. Thank you.”

Helpful Report

Posted 1 week ago

“Love how fast it is, how I can hit a ball, then start walking away from the cart knowing it will catch and pass me in a flash. Love the battery power indicators. The remote works flawlessly, charger is easy to put on and off. Wish it was a bit lighter for loading in the SUV, but can work around this by lifting from a raised arm and the bottom strap. The manual speed dial is not intuitive, takes getting used to. Another caution is if you have a tall bag, you need to be careful about uneven terrain: my cart was thrown off balance and fell several times. When in doubt, switch to manual and hold the handles. The tiny front wheels are great at adjusting on the fly, but won't go over a curb or firm ledge of even three or four inches. Work in progress learning dos and don'ts, but very happy so far.”

Helpful Report

Posted 1 week ago

“Has been able to”

Helpful Report

Posted 1 week ago

“Should be able to convert to all terrain front end!!”

Helpful Report

Posted 1 week ago

“Phone call asnwered promptly with good directions.”

Helpful Report

Posted 1 week ago

“Items arrived quickly and were easy to install”

Helpful Report

Posted 1 week ago

“Perfect, just as ordered”

Helpful Report

Posted 1 week ago

“Thought we had “lost” my wife’s MGI Quad to early onset dementia. Fortunately, as the MGI rep suggested, it was a bad remote. Now the new remote is not cheap but it fixed the problem. Better than a new $1300 cart. My wife can’t live without her “Rosie” ( robot maid in the Jetsons).”

Helpful Report

Posted 1 week ago

“I placed the order for these replacement wheels late on a Friday. They arrived one week later, as shipping did not occur until sometime on Monday. They actually delivered to the wrong address, but that may have been my fault when filling out information. (I live on a circle and they delivered on the other side of the circle. Might have accidentally selected a very similar, but wrong, address.) I was able to track the package down minutes after notification of delivery. Wheels needed to be replaced due to an accident with the cart, not due to anything functionally wrong or worn out with the cart or the wheels. Customer service was very helpful. If you have to deal with MGI service, expect it to go well. This is the 3rd time I have had to call and have been very satisfied with the interaction each time. Well done MGI.”

Helpful Report

Posted 1 week ago

“My all terrain cart fits very tight too much work to close it after a round of golf”

Helpful Report

Posted 1 week ago

“Payment by card was not possible, I had to register afterpay.”

Helpful Report

Posted 1 week ago

“Erika the home office has been great. I'm kind of a nut and I have lots of questions and she patiently answers all of them.”

Helpful Report

Posted 2 weeks ago

“Very easy to place order and arrived in good time.”

Helpful Report

Posted 2 weeks ago

“I needed to replace my battery, but could only purchase battery with charger. Now I have two chargers, but oh well.”

Helpful Report

Posted 1 month ago

“Very pleased with my Zip Navigator ATR. Over 1600 miles so far. Added 20 pounds of ankle weights to front neck behind front wheels in order to keep the front end down when climbing steeper hills. Would be nice to have a MGI designed accessory weight to purchase as an add on for hilly courses.”

Helpful Report

Posted 1 month ago

“Lady in the office was very helpful With my purchase and was delivered in two days, very impressed”

Helpful Report

Posted 1 month ago

“Unfortunatley the quality of MGI products is very disappointing. I've tried numerous accessories and had issues with them all. The drinks bag developed splits in the foil lining, the umbrella spring mechanism broke, the steel ring clips on the towels fell off, the retaining clip on the third wheel of my navigator AT broke and most recently the lower buggy bag strap broke. So unfortunatley I will no longer pruchase any MGI accessories unless the quality improves”

Helpful Report

Posted 1 month ago

“Excellent company. Great follow up. Some products a little pricey ... but always good quality's”

Helpful Report

Posted 1 month ago

“Was exactly what I needed.”

Helpful Report

Posted 1 month ago

MGI Golf Inc is rated 4.3 based on 1,146 reviews