It was a very bad experience at Leesburg MK outlet store This 1 star is for my very bad experience at Mk outlet store in Leesburg. We are reseller, we shopped at this store (for the first time) a week ago and made a bill over $500 included a promotion package of one Tote, one Crossbody, and one Wallet, and some T-shirts. Then we got 20% discount for that. However, no one there told me that my bill would be counted as a final sale and couldn’t be able to return. After a couple of days, I had to stop by Mk outlet store at Clarksburg to return some of those items and the seller told me that I wouldn’t be able to do that because those were final sale. There was 2 things happening: 1) The sellers explained that because I bought that as a reseller and have discount for that so they can’t make them return for me due to a NEW policy of MK store. 2) I’ve never heard about the new policy until she told that, and I thought when I buy those at Leesburg for the first time, someone should let me know clearly. I called Mk outlet at Leesburg later on and luckily they let me return my items but as long as I return all things on my bill. But their attitude was not really reasonable. This afternoon, I came back and returned all items I bought on the bill. Once again, they show ed an angry attitude about that. As a reseller, I understand and accept whatever they told me about the new policy. However, I already explained to them and really wanted to return them because of my own reason and for the first time I didn’t know about the policy. Then they added that would not accept all of my future return because I am reseller. It is fair for me? And Is this the thing that a MK staff expected to treat their customers? I am reseller. Yes. But I sometimes wanna be a regular customer and shop at MK or MK outlet store, and why they treated me like that with an unreasonable attitude that a big brand staff wouldn’t be expected to do. It was not finished yet. I done with my return and went out, but later on I remembered that I had 2 MK bags I also needed to return for my mom. I brought them back to the store with my mom receipt. And still, they showed a negative attitude and didn’t not accept my mom return with the reason that those things were final sale again and that they marked me as a reseller. Honestly, my second return in the same day might bother them, but those 2 bags my mom bought at Clarksburg and were confirmed that those are returnable. So, why their told me those are final sale and didn’t let me return? If it is because they don’t like me, it is not fair and correct. Because I just return for my mom, and it unrelated to my bill or my situation with them before. Anyway, they didn’t make it with an angry attitude. That was what I didn’t understand about the way they treat on the customer even though who they are. I may bother them somehow, but do I deserve to have their treatment like that?