We ordered a pair of shoes which were supposed to come in 4 days, instead they changed the address and sent them to the wrong location. Later we called them to ask where the shoes were and they pretended like nothing happened. Later they offered us a refund, keep in mind that we bought the shoes on a 50% sale, and said that they couldn't do anything about it and wouldn't send us a replacement. After loosing our product and offering us half a refund they said we would get 20% of a new collection, instead of giving us the product we ordered. Basically we ended up with no shoes and we were the ones that got the blame.