My complaint is should you need to return something you better be prepared to do backflips and then some. My kids bought me a watch for my 65th birthday, watch was beautiful, however was to big for my small wrist. I brought it a to jeweller who said it couldn’t be shortened:( only then did I try to reach out to return, called/emailed five times only to be told different thing every time..long story short they just said it’s outside their 30 day return…even after pleading that with COVID one needs to order well in advance since you can’t depend on “normal” delivery times AND it was for a surprise birthday party! Let’s just say that I won’t be supporting Michael Kors brand in the future!