replacement parts for roofrack. For 6 months I was back and forth with their useless customer services. They told me to order a part twice which they told me was what I needed but both times they were wrong. The website entry for the second part did not even have a picture or description so I could not check, just had to trust them. Big mistake. Then they told me a needed a different part again. When I eventually gave up and ordered a complete new roofrack elsewhere "customer services" have gone into hiding and did not respond to my emails for over a week until pushed. Now trying to get a refund for the useless parts which I have not a lot of confidence in given this useless shower. AVOID.