The wrong part was supplied, it looked OK but was wired wrongly and malfunctioned when I fitted it. I contacted them by email twice and called them once. I was told to wait for a customer return number and asked to send a video of the part malfunctioning. I did send the video but didn't get a reply and they didn't give me the return number they had asked me to wait for. I realised that either my car could be unroadworthy while I called them every day and chased them up so I could return the part and wait for their replacement etc or I could re-wire it myself. I chose to invalidate the parts warranty by re-wiring the thing myself. It worked but I shouldn't have been faced with choosing between rubbish customer support or re-wiring a new part. Sorry Mick, I won't be using your garage again :-( Goo range of parts, customer service won't get back to you. I was told they had people off sick. I'm sure they had enough well people to sell parts, just not enough to manage faulty returns procedure.