Received defective wind deflectors so photographed and returned, but even though they agreed the deflectors were damaged they refused to pay return postage and once I asked for return postage they then decided the deflectors were not defective. I have full photo evidence to prove defects and emails to show they agreed. Have opened a complaint through contacting Trading Standards and have been told the process to follow which I have started And I have been provided with a case reference to take forward should I need to go to the small claims court. I will follow through because they think they can get away with it and I am in the right. Never been treated so bad before by any company, but I have the patience to follow to the end.