I purchased an "Intelligent" Battery Charger and within 4 weeks or so it failed and would not charge, as it was indicating that the battery was already charged. Despite this information or should I say, ignoring this information, they require that I return the item, by post, at my expense. Using the Covid-19 situation as a reason for their change of policy. Previously there was an option of technical support plus the facility of going to their premises in Park West, but neither option is available. If they were indeed thinking of their customers, then at the very least they should pay for the cost of returning the faulty item. This is the policy of the supplier of the faulty part. So unless MicksGarage change their policy, then the best option is to avoid shopping with them.