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Andrew Conley
Midland Van Lines is the worst company I have ever worked with. I just graduated college and started a graduate program across the country. I had to move from Chicago IL to Richmond VA, alone, and after experiencing severe mental trauma, I decided handling it myself was too much and hired a moving company. I chose Midland because I saw on a website that they were family owned and veteran owned, two very important things to me. We discussed terms, and were off to the races. After picking up my items on July 28, I had a guaranteed delivery date, as per our contract, of August 5. Two days before delivery I said all my goodbyes, got in my car and took off for my new life adventure. When I got to Richmond, what did I find? NOTHING. After calling many times, I finally spoke to Dominique at Midland, and found she was INCREDIBLY rude and patronizing. I was told that my guaranteed delivery date was a typo, despite being signed by both the company driver and myself, and they would not honor it. Two WEEKS after, and calling them nearly every day, I was told my lifelong belongings were due to be delivered on either August 27 or 28. My mother booked a $900 flight on short notice, as since my classes have started I cannot be present to receive my belongings, and flew out to Richmond. I am now writing this review, the night of August 28, after being told my items never even made it into transit, and are still a week out from scheduled delivery. I have NO WORDS to express how furious I am. I moved across the country to forge a new path, and was made a fool by trusting this malicious, manipulative company. Nearly every day this past month I have called, and have been ignored, patronized, lied to, and manipulated. Do not give this company one red cent.
1 month ago
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Midland Van Lines has a 4.4 average rating from 32 reviews

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