AVOID MIDLAND VAN LINES AT ALL COSTS! We have an attorney, contacted the Attorney General's Office, and filed a complaint with FMCSA/BBB. A $16,500 move became a $34,500 move with wire transfers, Zelle/Venmo payments to Russian bank accounts. Derek from Midland offered a contract for $16,500 (partial pack move). Midland Van Lines is not your mover. They broker vendors to negate ownership of their failures. Two days before our move, Midland requests full assessment of our items to assure the right size truck. We are told our contracted quote of $16,500 was incorrect. We owe $26,500. We paid it. On moving day, Deluxe Express (vendor) arrives. They refuse to honor the partial pack as contracted for. We owe them $2500 via wire transfer for service. Upon completion, they inform us, "if we want our belongings to arrive safely and on time, we owe a 20% tip, $2500, to them via Zelle. Two days before arrival at our new home, our driver from AJ Express Inc (vendor) calls. They will not be able to get their truck in our driveway. We owe them $2500 for delivery via wire transfer. If we do not pay the $2500, we must unload their truck & move our belongings ourselves. The night before delivery AJ Express Inc demands full payment via Zelle. They arrive at our home and demand $2500 to unload our belongings off their truck. Our items are damaged / broken. Devastating.
Midland Van Lines uses Carrier Global Inc to transport cars. A man arrives to pick up our truck with his own Ford Explorer and Home Depot trailer. His wife communicates with us, angrily, when we ask for written documentation of transport. They refuse. They deliver our vehicle at midnight and were aggressive when we were not available. Midland/Carrier offered no help. All payments were made to the personal Venmo of the wife of driver. Rapid Auto Group LLC transports my Lexus SUV. My Lexus is lost with no communication from the driver or Carrier Global. We are filing a police report to report my Lexus as stolen.
4 months ago
Midland Van Lines has a
4.2
average rating
from
53
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