Well, I have learned a $3200 lesson. I had contracted Midland movers with no exact date and it would be based on sale of my home. They put a sliding date of April to June. But, again, no definite date was set. So when I attempted to cancel since I no longer needed, they refused to refund or even consider a partial refund...even though absolutely NO services and NO packing materials were used or given. I have since learned that NO REPUTABLE moving company demands a down payment. NONE. And reputable movers stated that they would refund when no services were used by the consumer. BEWARE. DO NOT USE MIDLAND. FIND Someone else who does not demand a down payment. Any reputable will not have a down payment prior to move date. Look for these. The questions below: How easy to get a refund? Impossible. The only good is that I learned before I put my things in their hands. Look at reddit reviews and photos. I sure wish I had.