Ordered double air mattress on line. They sent a single one.
13 emails exchanged between myself and several different customer service staff all working separately so none of them aware that others have sent emails.
Finally sent link to return product, paid for postage to return and told they do not honour return postage fees.
Still waiting for full refund for product and not offered complaints process when I asked for it.
To be expected to pay return postage when millets sent me the wrong item is
Shocking customer service.
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