Their service is despicable. I ordered some Xmas presents. I got a confirmation they were dispatched, I was waiting for days and nothing arrived. I contacted them and the answer was that items were lost in transit and unfortunately, they are out of stock. I replied to say it is their responsibility to check items reach the customer. They replied back to say that even if items are out of stock they let you buy them. It seems they need money to balance their accounts and they do not care about the inconvenience they cause. They use customers as advance credit.
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