They have a stock control system that when you order online tells you that items are in stock when they're not! They sent me a email which said they only find out when thy pick the item. What a shambles. But they also then fail to tell you or give you other options i.e. a different colour. They quietly refund the money without telling you what has happened. A quote in their email was "Our aim is to provide you with the best service at all times." What a joke!
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