So so frustrated, I. On Saturday I ordered a bag from Millets on line. The site states if I ordered before 2.00pm the item will be delivered next day. Okay thats Sunday but lots of businesses deliver on Sunday these days!
Nonetheless I didn’t have any particular expectation of receiving the item on Sunday.
At the check out I was given a three delivery options including £2.99 in three or four days with Hermes a higher cost next day with Hermes or next day book an hourly slot with DPD.
As my experience with Hermes has do far been quite trajic I paid the higher fee for delivery by DPD.
I hit the but paid my money and received a receipt. All looked good, DPD were confirmed and I looked forward to receiving my goods.
An hour or do layer I received a message from Hermes to say they had been requested to make my delivery?!
Why? I paid extra for DPD. Sunday came and went and on Monday I received a message to say my parcel was on its way. It would be delivered between 1-3pm. Okay, I’ll believe it when I see it!
3.10pm I received s message to say there was an issue and my parcel would arrive between 2-4pm (doesn’t quite fit ) a little later I received a further message to say they would deliver when they can !
Yep as expected, and certainly not next day ! Will I get a refund on my postage costs from Millets based on there misleading courier suggests? I’ll wait and see. I do know I won’t use them again on principle!
So frustrated
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.