Ordered a so called stock item two weeks prior to going on holiday. Contacted customer service (if you can call it that) to request refund as item not arrived before holiday and so had to purchase elsewhere. Told they could not refund and I would have to accept the item an return it once received. Now in to twenty days, returned from holiday and still no item. Millets as I understand is a British company, and if it still is no wonder our retail industry has gone to the wall with service like this. I could have order from another on line retailer and got from CHINA quicker..........absolute joke of a company, steer clear.