I would give zero if I could... ordered in August waited for 4 weeks then asked for an update from customer services.. they informed me they had lost the order, very apologetic and assured me that it would be sent asap. Two weeks later and its groundhog day called customer services got an automated email then a message from 'Vlad' telling me they hadn't got confirmation from the 'relevant department' this was three days ago ..... now been given refund and asked to order again... I did ... from Amazon and it arrived 24 hours later! Wanted to support a UK business but NEVER AGAIN... Avoid them like the plague!!!!!!!