I purchased this haircutting chair for $200. Got it a week ago. Put it together, and the wheels don't barely roll, and the base is already cracked. Cheap plastic. I called the company to return it, and they said that because it was used, 1 time and it's not returnable. How am I supposed to know it doesn't work till I use it and it doesn't work? Stay away from this company their policy is garbage, and their products are very expensive. Also, if you want their real reviews, find them on Yelp. Almost all the gear reviews with pictures you google search the image and it's foriegn businesses or fake accounts. I'd upload pictures and video, but they don't have that option for me. I wonder why?