I had a car accident almost two years ago and was promised all the help ext I needed I had my medical then all I did was ring check no updates from these promised call backs nothing then they sent me for a orthopedic medical which was a waste of time felt like a set up I also got offered 850 pound pay out I said no an was told that first refusal is usual in the mean time constantly battling with them for updates nothing also they said to check ink for updates told me to put my loss of earning sick notes ext on I did an they lost them for me to loose 1400 pound they couldn't even access my medical records from the hospital properly again having to give them constant instructions no one person was allocated to me it was a thousand an one not knowing what one said to the other then after all this I walked away being robbed an given 371 pound these people are a waste of space this money does not cover the amount I lost from work or the phone calls I made I would never touch or use these again or would I recommend these incompetent staff non helping supposedly legal team to any one I'm glad it's all over for me not to deal with any more but I lossed more than I gained with these joke of a firm