Having used this company three months previously for a homebuyers report and subsequently not bought the property as lots of problems were found, I felt happy to use them again. As this property was older and more expensive I decided to go for a Full Building Survey, BIG MISTAKE ! The survey I got back was 36 pages of 'waffle' talking about restricted access to internal areas due to furniture, fittings and personal possessions, it was EMPTY ! It related to stairs and the upper floor, in a BUNGALOW ! A lower ground floor room which didn't exist ! Mentioned some defects and faults but did not say where they were In one section said there were no air bricks, in the next section talked about the air bricks, which are in every wall I wrote an email to Andrewn Mancias who replied that i needed to sort it directly with the surveyor, who I had included in the email,even though it was Mirus that I had paid. The surveyor wrote directly to Andrew suggesting I should be refunded and the survey cancelled. Which thankfully happened I received NO explanation and NO apology which I thought to be very bad mannered and unprofessional I would NOT recommend this company