I was charged for two weeks of boxes since joining in mid March. No boxes have been delivered. The company sends emails apologizing for delays but does not answer customer problem emails. Fed X said a label was created a week ago but no shipping happened. Then another email saying the box would be delayed for another 7 days. So, I had to file two disputes with my credit card company. Here's the bottom line: yes this is a chaotic time. But don't take on new business if you cannot handle it or service your customers. And don't say customers can cancel an order and not allow it. Don't charge people for what is never send. I consider these people disreputable. Buyer beware!