I started Misfits due to Covid-19 and the accessibility of going to the grocery store. For the first 3 weeks (3 deliveries), it was fine and I was actually quite happy with the produce I had received. After that, my next box was half rotten. Then, my box was damaged and was never sent to me and I had to email them for a refund, which took over a week to be responded to. Then, I started being charged for my boxes, they were being 'shipped' but never arriving to me. This happened 3 times. The customer service is THE WORST- no one to speak to, emails take over a week to get a response (if they even respond), and you won';t get a refund even if you don't receive your box. Ended up calling my bank. Skip using them! Logistical and customer service nightmare.
4 years ago
Misfits Market has a
1.4
average rating
from
332
reviews
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