I would give a zero stars for customer service if it were possible. Got about 5 boxes. Waited over a month for the first delivery but my cc was billed instantly. They kept changing the start date of my subscription. Don’t like that. Next they change my delivery date to Sunday. When the box arrived, the produce was fine. The packaging stinks. Everything is wet when it arrives because they pack it with ice packs and brown paper. I was done damp that I had to place the potatoes and onion on paper towel and air dry them. That’s annoying. 2 weeks ago I got rotten broccoli. My husband threw it out. I write to them. No response. Write 4 days later, I write again . No response. In each cases received an automatic message that they’ll get back to me. Today, I get an email that because so much time has passed, they closed my case! What kind of customer service is that!!!! They implemented a new customer complaint form so I had to now submit my complaint yet a third time. Since the box with the rotten broccoli, I received another with badly bruised peaches and green peppers that look like rot may have been cut of since they had surgically removed areas. Overall, I’m very upset with customer service. I don’t appreciate getting rotten food to make up the weight limit. The next order is billed the day that I get my shipment so that it’s billed before I see how good or bad the current order it. It bills automatically on the day the box arrives so I would have to cancel 2 weeks in advance. I wonder if that is deliberate. That’s all the bad. The good- despite the rotten items, It is still cheaper than the supermarket. I only shop organic so I know how expensive it is. Also, every week there are different items. I think that they try to maintain a tremendous variety and things fall threw the cracks. They even send root balled plants. I just wish that they would identify them. The variety is extremely diverse. In fact, the first few orders they sent the yellow Mexican mangoes. I was not a big fan of mangoes until I tried those. Last time, the box didn’t contain these mangoes so I ordered them from While Foods- I’m Hooked! That’s something that I would not have discovered on my own. You can cancel at anytime and You are not obligated to do coop time helping out as I was when I signed with a local produce coop. So overall, it’s a mixed bag (in this case, box). For the time being my subscription is still active. I’m taking it week by week (or every two weeks by two weeks because of the billing cycle).