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The first few months were good. Then all of a sudden I started to not get what I had selected off their list. At first one item (celery) was missing, replaced with brussel sprouts. Had to find a friend who liked them. The next week no celery again and more items were replaced. Some were rotten on arrival and some I am allergic to. Reported the issues right away. The third week I again selected my items and got the email that my order was accepted. I got the box and nothing I ordered was in the box! I sent an issue report and got an email back saying I didn't order on time. I responded with a email that was dated 2 days before the cut off, that said my order was accepted and listed the items I selected. The response was "Sorry, 30% off your next box". Most if the last box was not items we like and couldn't find anyone who wanted those items so they ended up in my composter. I paused my subscription and thought about it. Came to the conclusion that I was paying for the selections I made and could no longer rely on Misfit to ship the correct order to me and it was a waste of money to continue my subscription. I contacted them and cancelled my subscription.
4 years ago
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Misfits Market has a 1.4 average rating from 332 reviews

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Alice, Customer Support

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