I normally don't write reviews but I'm so outraged at the lack of customer service I just had to give my review on my experience with this company . I'm very understanding to things that can go wrong when shipping fruits and vegetables. But I also believe that doing the right thing and fixing an issue is an easy fix and increase the chances of repeat business. Orders are now being shipped from another warehouse and I don't know if this has anything to do with it. But my box contained busted up tomatoes and grapes all over the box, damaged oranges and apples. Yellow square broken in half rotted and my pineapple in day 4 was inedible? I reached out to the company numerous times and finally got a reply saying that I was past the date to fix the problem. Even though I was ignored since about 2 from opening my box that also came 2 days late. I was told that I needed to have screen shots of the messages that I sent! Absolutely ridiculous when u write about your problem u can only leave 1 or 2 Lines at a time. I provided pictures hopefully that would of been enough to do the right thing. As of yet they have not I cancelled my order right away so I don't get any more shipments and they still have another box because shipped out! Which at this point it's about principle and I don't want to give my money to a business that doesn't treat it's customers right. Also I would like to be faire I was ith this business before for a good while and they were good. Cancelled when I kept getting stuff I didn't want but when they switched to picking out what u want is why I went back. The last couple orders had minor issues that I let go. But obviously not this careless packed box.