MOE Team Very unfortunate that the staff at mobile outfitters are incompetent and does not do the services well. It looks like a scam where sub- standard services and products are provided which forces customer to pay the service charge and screen replacement charge. The screen does not stay for even 2 days which raises question on the brand and services causing inconvenience. Will definitely not recommend mobile outfitters!! Time to re-think your product quality and customer services as even the managers don’t acknowledge and understand what it takes to save a brand and work towards customer satisfaction. Monika