Believe me I am writing this with very heavy heart. I do used to love mobile outfitter Over the years, I have noticed a significant decline in quality while the pricing has increased drastically. Below are my key concerns: Decline in Product Quality In 2017, the Fusion screen protector was thick and durable. However, the current version feels like any other tempered glass, offering no real advantage. Unjustified Price Hike The initial cost of the product has increased significantly compared to before. Additionally, the replacement cost is now ₹450 per side, which is much higher than it used to be. This pricing structure no longer makes sense. Delayed and Inefficient Service It took one month for the Fusion product to reach the Bangalore kiosk. After installation, I was informed by the agent that the product does not provide edge-to-edge coverage, making it ineffective for full protection. Overall Disappointment The combination of downgraded quality, higher initial costs, and increased replacement charges makes this product no longer a worthwhile investment. Given these concerns, I expect a reasonable resolution from your team. Please advise on how you plan to address these issues. I look forward to your prompt response.