I won’t bother. Trying to cancel after changing my mind was not easy. Unable to set up account on ID Mobile App, in the end I gave up. The SIM is still inside the envelope it arrived in. Cancelled my direct debit and spent over 10mins this morning trying to contact their customer services with the aim of paying my bill, no luck. Customer service no 03330037777 have 5 options, non of which is about bill. After throng 3 times thinking something is wrong with my hearing I gave up. Then went online to their live chat, that was equally useless, I gave up after 5 mins. They want everything done through the App. The same App that I was unable to complete setting up is thesame App I have been asked to pay bill from. I have no intention of stressing my self again, so deleted the App