If I could give them a half 1/2 of a Star ⭐️I would and that would be TOO MUCH! Here’s why: I held a recorded call with Misty Whitley who stated on this introduction call that the “WARM TRANSFER” calls charged by Modernize was $100 per transfer! However, she wrote the CONTRACT stating $200 per WARM TRANSFER which was brought to my attention on Thursday, June 20th by the Onboarding Manager Sonny Perea! Sonny stated he would have to reach out to Misty! Misty called me on Friday morning, June 21st at approximately 10:17am stating that she NEVER informed me on the recorded call that WARM TRANSFERS cost $100! So I said “Well, let’s REPLAY the call back”! Misty rREFUSED! I spoke to Sonny thereafter, who has shunned away because he knows she was wrong! This is Misrepresentation! How would you like it if I told an Homeowner a FULL ROOF REPLACEMENT was $25k but wrote the Contract for $35k? Misty “Misrepresented” Modernize and they did not have the personnel to onboard any contractor as Sonny stated a profile would be ready on Monday. I asked to speak with Senior Management and they have not returned any of my calls or replied to any emails; which makes me thinks “Modernize is a Scam” to charge Contractors UNETHICAL PRICES to gain a Commission! MISTY IS SHISTY! RUN! Because if they try to CHEAT THE CONTRACTOR NOW; UPFRONT, the. They Will Cheat THE CONTRACTOR LATER; ON THE BACKEND WITH MANIPULATING number of transferred calls! I had to CORRECT SONNY on the call with his PowerPoint presentation via Zoom where his SLIDES MISCALCULATED! They think we as Contractors are TOO BUSY and can’t READ OR COUNT NUMBERS - all we know is physical labor - not administration; RIGHT FIELD - WRONG CONTRACTOR! Here’s the BIGGEST WOOL Misty tried to pull over was…..The CALL was never recorded; that’s why SHE CAN’T PLAY IT BACK AND THAT’S WHY SONNY NEVER CALLED BACK - because they do not have ANY proof Misty stated! As Misty suggested to Me “GO TO HOUZZ”. She was right because HOUZZ has more leads, don’t recycle or share AND it’s a FLAT FEE of only $500”! See attachment! Thank Me Later! Bests,