Order placed for a ladies swim set on 7/1/24 – paid for on that date. Stated delivery was 22/1/24. All good, we were going on a cruise on 23/1/24 and the swim set was going with us. Delivery missed the due date but that’s life – it happens. However, we returned home on 6/2/24 and the item still hadn’t been delivered – we had organised our neighbours to keep an eye out – standard procedure in our neighbourhood. We emailed Modlily on 7/2/24 about no delivery, item was now weeks overdue. Multiple emails sent back and forth about missing item – first they couldn’t contact their courier for 7 days to chase it up because of a public holiday, then the tracking number showed that the item had in fact been delivered to Sydney but the Australian courier had lost it (no further movement on the tracking number, ever) then we were asked to wait “more days”. Since the item had been paid for through PayPal, we raised a claim with PayPal for a refund on 12/2/24. Multiple emails back and forth to Modlily, PayPal and ourselves with more requests from Modlily to please wait “more days” again. PayPal refunded our money on 11/3/24. Would we deal with Modlily again? No! Would we recommend Modlily to our friends? No! Would we recommend Modlily to you who are reading this? No! Modlily shows up on searches as Modlily Australia, but their prices are in US$. Stay away from this seller unless you want to sharpen your email typing skills. Bad seller!