Ordered swimwear on 5/19/24, but cancelled almost immediately after viewing many negative comments on Reddit. Contacted Modlily and was told a refund would be issued, but true to the negative comments, none was issued, though the bank now is investigating the fraud perpetrated. Modlily will NOT provide the initial chat, though it is to be automatically delivered to the email address when the box is checked on the site, obviously hiding the fraud of false promises. Other chats were saved, but Modlily still insists on offering a customer account with the balance paid for the non-existent items. DO NOT ORDER! THIS IS FRAUD! I invite Modlily to do the right thing and REFUND THE MONIES AS PROMISED.
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