I Wanted To Support a Company That is Not. Amazon! Good Bad infuriating! I'm sick of Amazon and I wanted to try to buy clothes from other companies. I purchased 2 tops from Modliy I was very excited about the designs and colours. I found the fabric comfortable and I like the flower pattern for the under layer and the clip at the waist is quite cute It fits in the shoulders and hips, however, the sleeves are too long and I couldn't wear it without doing alterations. I was also disappointed that the purple outer fabric is not as vibrant as the picture shows. I also bought another top that has some similarities with it being two layers of purple and flower pattern underneath. The second one, the shoulders fit, and the bust area fits, but at the back there is excess fabric and in order for me to wear it, I would have to have it altered. I also found the fabric comfortable. Because I can't wear these garments without doing alterations, I decided to return them and get a refund. I have been unable to do this. The instructions indicate that I need to print a return slip. There is no possible way to print a return slip from the website. I've contacted customer service three times to try to get a return slip. Each interaction whether was email or live chat has taken a total of three hours and I still don't have a return slip. I was also given some confusing information about returning it with photos, but I'm not sure what photos I am supposed to take or how do I include photos in a package that I'm mailing. do they expect me to print photos of the clothes? I paid $100 Canadian for these two items to return them. It will cost me $35 to mail to the address that they provided. Without having the proper documentation, I am very sceptical that they will return my money. So spending $35 to send it back is a gamble. They could not provide me with the proper paperwork to guarantee a refund I requested 75% back of the money. They refused. I requested 50% of the money and they refused.. They did offer me coupons and discounts on my more purchases, but this doesn't help me if the garments are not gonna fit me properly. This is been long and arduous waste of my money my time and most importantly my energy. I give a deep sigh as I open the Amazon app. 😔