I have had two problems while dealing with Modlily. The first one they would not let me return an item past 7 days. The second problem was just the other day. I ordered some items, one of them stating it was a preorder. Apparently on their preorder items if they don’t get enough people to order the item they cancel the orders and refund you, but they don’t refund you the cash that you paid, they refund you with a store credit. I don’t want a store credit, I want my money returned if they cannot provide the item. It’s crazy.
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