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Graham Challis
AVOID, AVOID, AVOID... What a pile of excrement this "Cowboy" company is....Unfortunately, I had to award ONE star as there was no option for NONE. Having agreed to make monthly installments to these fraudsters to cover the cost of unforeseen breakdown(s), I felt protected to some degree at least when the ELECTRIC HAND BRAKE MODULE, together with its associated "Covered" components suffered a catastrophic failure on my Range Rover Sport V6. Which I purchased in Dec 2023 from yet another "Cowboy" outfit....The original sale came with SIX MONTHS COVER , so extending this cover for an additional twelve months made perfect sense. Here's the problem....Having suffered the failure of the vehicle, I quickly found that Franchised Landrover workshops were fully booked and thus I'd have to wait three weeks to have it accepted for repair....The vehicle was duly transported to the NEAREST franchised repair workshop which was ten miles from my home address.....I also phoned Momentum Warranty to inform them of the vehicles plight....I assumed a quote for repair from an authorised Landrover franchised repair station and report direct from themselves to Momentum would suffice. Sadly, we all know the joke about the strongest adhesive in the world, ..A Jock holding a Fiver...Well, this transpires to themselves, Momentum in refusing to cover the costs, well part of it least ways, as the total cost was £1690.10 inclusive, however, the total cover payout would have ONLY been £1000.00 inclusive as per the policy.....However, as I had been without the vehicle for circa three weeks, AND the garage required payment, I paid with personal funds hoping to at least recoup a £1000.00 off-set against costs from Momentum Warranty... MY ADVICE IS PLEASE, PLEASE, PLEASE....AVOID THESE COWBOYS LIKE THE PLAGUE...UNDER NO CIRCUMSTANCES ENTER INTO AGREEMENT WITH THEM....YOU STAND TO NOT RECOUP AT LEAST SOME OF THE REPAIR COSTS, IF OVER AND ABOVE THE POLICY MAXIMUM... FOOT NOTE TO MOMENTUM....YOURSELVES ARE FULLY AWARE OF JUST WHO I AM.....SO NO B.S SAYING YOU HAVE NO CONTACT DETAILS
3 months ago
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momentum warranties has a 2.3 average rating from 96 reviews

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