“Have only had the warranty and breakdown ins a few weeks so cannot comment on the product however Lara the girl that rang me about the breakdown cover was very nice and polite.”
“Avoid this company, I recently purchased a van and my clutch give way due to the plate breaking which should be covered by my warranty. This company has fobbed me off and said it was due to “wear and tear” on the fly wheel which is completely incorrect. I have since raised a complaint and was told I would hear back within 5 working days, it has been over 5 working days and I haven’t heard a thing. Please avoid this company at all costs. Waste of money and time. I am now £1000 out of pocket.”
“I've just changed my car in February. In the transaction with the garage I was offered 6 months breakdown/recovery with Momentum. I have no previous knowledge of the company and as it's a very short period of time since my car change I can't comment on the service. I would say for those who commute long distances motorway travel etc. to and from work, having a backup breakdown service would be wise. Momentum's committment to providing this service seems reasonable and economic.
People who have had reason to avail of the service would be more able to comment on their experience!”
“I have recently purchased a car which came with a plan cover level 2. As I haven't had to use the service I can't rate how good the back up is. Momentum have emailed me and 'phoned me, so at least they appear to keep contact with customers. I hope I don't have to call them out as no-one wants to have car problems but having the knowledge I can call them is certainly a bit of reassurance. I have had to update the information on my plan as the registration on the purchased vehicle has been replaced with my personalised plate. L1 GAT This has been updated on my plan.”
“I think they are very helpful and friendly. They have provided breakdown cover as part of the warranty cover which I think is brilliant.
I would highly recommend them.”
“I would highly recommend Momentum Warranties any day any time. l have only joined them just over 2 months ago and already l have made 2 claims that are a month apart. The process was so quick and straight forward. The App is user friendly. The call centre agents were brilliant. Both my claims were handled efficiently.”
“Typical warranty bandits. Tell me the roof is covered then tell me because the sensors have had water damage (as they all do) it’s not covered. Any excuse not to pay out”
“Only recently received warranty on my car so my review is on the call I made to activate breakdown recovery product. The person I spoke to was very efficient and helpful and certainly gave me every confidence I had made the right decision.”
“I am happy that I have piece of mind with full cover it was easy to download warranty app and recovery cover I am happy with the service I have received”
“I have called a few times to ask a few questions and I to say they have been so helpful with everything and answered all my questions. They are very polite and helpful when I called. I am very happy to be with them. Would definitely 100% going with them. Very happy customer.”
“You are better off not buying a warranty from Momentum Warranties as the claims procedure make things difficult and do not explain them properly to you, no reimbursement has been provided, despite them being kept fully updated regarding the situation and all progress. The service has been unacceptable which is why the matter will be taken up with a higher authorities. Extremely disappointed and it’s not fair or reasonable trading.”
“Would leave zero stars if possible! Just haf to pay out over £2500 for a new gearbox as Momentum would not pay out! 2 different garages said the gearbox was broken but Momentum weren't happy and wanted it taken apart, photos and videos of where the mechanics said was broken before they would even decide if they were going to pay out! Which costs more money and time! Not worth the paper it is written on! Avoid at all costs!”
“Momentum warranties was easy to setup and covered everything I wanted for those unexpected issues for complete peace of mind when purchasing new car.”
