Opened an account .got my HMRC payment sent there . They freeze account until I prove where the money has come from. After numerous screenshots and chat . They unfreeze.then I try and send my partner a transfer .they freeze it again !! Now it’s under. A SCAM specialist . It’s a pathetic way to run a bank. You can’t speak to anyone it’s all webchat and they have no idea what they are doing. My account was frozen Friday at teatime and it’s still frozen Sunday . All they keep saying is someone will be in touch . Surely as any other bank suspect fraud/scam they would try and resolve asap., but no customer services send you little emojis in their responses . So there you go . If you want to be without money all weekend and get treated like it doesn’t matter . Bank with these. I can’t wait to get my money out of their incapable hands and back to mainstream banks. It’s pathetic . DO NOT USE THIS PLACE TO TRUST YOUR MONEY
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