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Anonymous
They closed my account with no notice whatsoever “for commercial reasons” while I was on holiday with my family. Completely left me in the lurch. They can’t (won’t) give me any further reason and I can’t figure it out unless it was because I was out of the country - the whole reason for using Monzo in the first place - in which case they could have just asked. An appalling way to treat a customer.
2 months ago
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Monzo has a 1.6 average rating from 192 reviews

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