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Paul Griffiths
This is a request to close down my account. I can live with the loss of £2000.00 but what I can not live with is what customer service i have currently received from Monzo fraud specialists team. Who have done nothing but Harass me, Bully me, Freeze my account, which now i have bills to pay so I'm going to get fined for non payment, bad credit score, but you are protecting me from fraud, how apt that sounds. James you are the eighth person who I'm reporting to the Ombudsman for this Harassment i have received & a war veteran at that, very noble of you all. This is protection, yesterday I was so stressed & my blood pressure so high, I had to turn of my phone & computer as I was not very well. But you are protecting me, not much good if I die from all the stress you are doing to me.i have all the conversations that I will send & names of everybody who has Harassed me & who closed my account down for my own protection. You are all so self important, that their must be people who need protecting for a lot more than £2000. I will also add my messages to social media sites, to to let everyone understand how Monzo bank treat their customers when they ask a simple task as recovery of some money I made a mistake over. Sending to my partner who needed the funds to purchase another ticket to fly home having had a really bad car accident. This is not a trouble torn bandit country, it's her dual status with UK. It's Sweden. I hope you give compensation for causing me all this stress & high blood pressure which i went to the doctor about & wants to do a 24hr blood pressure connection today. I hope that you also pay my fines & explain to my suppliers why they didn't get paid today? Thank you all at Monzo for putting me & my partner through he'll this last two weeks. I do hope James you send a copy to the head of your department so it's not a total shock how I'm dragging there department & team through the Ombudsman etc.
3 weeks ago
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Monzo has a 1.6 average rating from 192 reviews

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