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Al
Paid a lot of money to have express delivery. Still haven’t received item. Moo pig are no longer answering physical telephone calls, you go through the online chat function. Online chat!! Mayas well have wasted the full hour I was on the online chat talking to the wall. Took forever to answer, said there were too many chats going on. I said I wanted the Royal Mail track number to trace my item (if they gave this with my order I’d have been able to check myself in seconds but that would have been too straight forward) another while goes by, I get link to track my order on Royal Mail-try link-link DOES NOT WORK!!!! Go back to chat. The rep had left the chat! Like WTF! This is disgusting.
4 years ago
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Moonpig.com has a 1.5 average rating from 1,206 reviews

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Alice, Customer Support

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